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Cancellation Policy

GoTogether uses a standard cancellation window for captured paid traveler bookings: 72 or more hours before trip start receives a 100% refund, 24 to under 72 hours receives a 50% refund, and under 24 hours is allowed but non-refundable. Organizer-cancelled paid trips receive a full captured-payment refund, while unpaid bookings do not incur cancellation fees.

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The details

What you need to know.

01

Before Booking

Complete your dashboard profile before booking, confirm trip start time, check inclusions and exclusions, and review the standard refund windows before paying.

02

Refund Windows

  • 72 or more hours before trip start: 100% refund
  • 24 to under 72 hours before trip start: 50% refund
  • under 24 hours before trip start: cancellation allowed with no refund
  • organizer cancels a paid trip: full captured-payment refund
03

Support

Contact GoTogether support when policy details are missing or unclear before you pay.

Need to know

Frequently asked questions

What is GoTogether?

GoTogether is an India-focused travel marketplace that helps users discover and book verified group trips, backpacking trips, weekend trips, trekking trips, bike trips, women-only trips, solo travel groups, and curated travel experiences from trusted organizers.

What should I check before booking a group trip?

Check the itinerary, dates, destination, price, inclusions, exclusions, pickup point, organizer profile, cancellation policy, refund policy, and public reviews where available.

Does GoTogether guarantee every organizer experience?

GoTogether helps travelers compare verified organizers and public trip details, but travelers should still review each trip policy and contact support or the organizer when details are unclear.

Are prices, reviews, and availability always shown?

GoTogether shows prices, reviews, and availability only when real public data is available for the trip. Unknown details should be checked with the organizer.

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